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Let the Public Speak: On those who ignore do-not-call list

EDITOR: Thanks for your Saturday editorial about telemarketers ignoring the do-not-call list.

In the past year or so we've been inundated by telemarketers' calls to the point that, since Verizon doesn't offer caller ID in our area, my wife and I now almost never answer calls but let our phone's answering system answer. This, of course, somewhat annoys our relatives and friends, but it preserves our sanity.

As to your request for ideas to combat this technology-driven telemarketing deluge, how about manufacturers making available a phone that only:

Rings numbers on your “personal list.”

Directs all other calls to your phone's answering system where telemarketers are unlikely to leave a message.

JACK WALTON

The Sea Ranch

Stopping robocalls

EDITOR: My calls have increasingly subsided since being on the do-not-call list. For those that sneak in, I make an effort to answer and instruct the human to put me on the do-not-call list and never call again, which works. For the robocalls, if you listen to the end, some say if you do not wish to be called again, press “1,” which I do. Ah, dinner is now so peaceful without interruptions.

KATHRYN RAIMONDI

Santa Rosa

Fighting back

EDITOR: Five years ago, I ordered some pills online from a Canadian pharmacy. Six months later they shipped me another batch, which I did not order. They refused to cancel my order and stated that they would charge my credit card. I refused delivery at the post office. I disputed the charge at my bank. I had to cut up my credit card and have another one issued.

This company has called me at least 100 times since then on both my cell and landline in addition to selling my email address to spammers. I've begged, threatened, pleaded with them to stop calling me. I've put my phone numbers on the national Do Not Call list. I've filed complaints with the Federal Communications Commission, the Federal Trade Commission, state attorneys general, all to no avail.

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